About
Hear Aberystwyth is an independent, family-run business offering a range of audiology services, including hearing tests, hearing aids, hearing protection, earwax removal, and, coming soon, tinnitus assessments, advice, and therapies. From our clinics in Aberystwyth and Newcastle Emlyn we are able to offer a first-class audiology service to residents of Mid and West Wales.
The business is owned by Nick and Bronwen Raine, who have lived in West Wales for 25 years. Nick brings 24 years of audiology experience as a clinician in both hospital and high-street settings. In recent years, he has held senior management roles, including Head of Retail at a leading national hearing aid provider. Bronwen, as Managing Director of Antur Cymru Enterprise, has spent 15 years supporting new and established businesses across Mid and West Wales, helping them to grow and succeed.
Nick’s extensive experience has highlighted a significant gap in aftercare services provided by many competitors. Recognizing that hearing aids have a long service life and that customers’ hearing needs evolve over time, he is committed to offering comprehensive aftercare to ensure that customers can maintain their devices in optimal condition. This approach guarantees that every customer receives true value for money.
At Hear Aberystwyth, every hearing aid purchase includes:
- Comprehensive audiometry (including masking and tympanometry) with referrals to medical professionals when necessary.
- Hearing aid fitting, complete with verification and follow-ups to ensure satisfaction and measurable benefit.
- A 5-year manufacturer’s warranty.
- Five years of aftercare appointments, including six-monthly cleaning (utilizing our innovative Aurivac cleaning machine) and annual reassessments with adjustments as needed—all at no additional cost.
- A 30-day money-back guarantee.
This holistic approach reflects Hear Aberystwyth’s dedication to providing exceptional service and care throughout the lifetime of your hearing aids.
Have a hearing aid from a competitor and not yet our customer?
- Come and benefit from our onsite servicing in our clinic. A deep clean check and service to maintain function of all types of hearing aids in our service lab. Enjoy a drink in our lounge while you wait.